Two factor authentication so clients and lawyers can be assured they are operating in a secure environment.
Clients can complete online forms such as Terms of Business, Client Questionnaires across any area of the law.
API available for integration with existing case management systems.
Full integration with state of the art I.D. verification tool including Facial Recognition. This removes the requirement for firms to obtain and verify the validity of passports, driving licenses etc.
Clients can securely store important documents such as wills, powers of attorney, guarantees, trust deeds etc. This will then help your firm retain clients for many years ahead.
Quote management tool to ensure your firm can give professional quotes, record details and track which clients go on to instruct you.
Completion of online instruction forms can lead to several weeks saving in the on-boarding of customers.
Several important features combine to protect both your firm and your clients from fraud and money laundering.
Clients no longer have to print, sign, scan or post important documents as all can be done online.
An improved approach with legal documents stored securely will help you increase customer retention.
Minerva has been developed in conjunction with large regional law firms across the country. Firms such as Franklins, Birchall Blackburn, Russell & Russell & Harrowells, have all been part of the development process meaning the system is truly fit for use by the modern law firm. Here are some of their comments.
We have worked with LFS for over 15 years and have always found their products the most user friendly, robust and cost-effective software solution for our practice. We are delighted to have been part of the group that has helped bring the Client Portal to market and we are sure it will be a game changer for us in the way we interact with our clients
We see the client portal as a step change in our relationship with all our clients. The extra security and fraud prevention are clearly important in today’s digital world; however, we think the most valuable benefit is in reducing time scales by gathering information and form filling online at the start of a transaction. This is especially the case in areas like conveyancing where reducing the time from offer to exchange is vital